​DESKTOP: CONNECTING MIC AND CAMERA

CHROME
If you are trying to live-stream with Chrome and your camera is not connecting, you most likely need to give Chrome permission to access your camera.

Once you start your live-stream session, click on the tiny camera icon as shown below.

Next, select "Continue allowing app.heymarvelous.com to access your camera and microphone" and click "Done".

SAFARI
If you are live-streaming with Safari, before you go live, you will see this pop-up. Click on "Allow".
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Alternatively, you can go to Safari > Preference > Websites.
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Click on "Camera" and beside api.heymarvelous.com, click on "Allow" (and you won't be asked every time you go live)

Click on "Microphone" and beside api.heymarvelous.com, click on "Allow" (and you won't be asked every time you go live)
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Contact Us 🧡

For any questions reach out to us in our live chat or send us an email at team@heymarvelous.com 🙂