Skip to main content
A Word on Video Quality

We know you want to create the BEST video quality possible but...

Sandy avatar
Written by Sandy
Updated over 3 years ago

You want your customers to have an incredible experience. We get it. 

However, the reality is that it really isn't up to you. You are not in complete control of your students' experience. The video experience for students depends on a number of things, with each student's Internet connection speed being a major factor. Regardless of the quality of your video, the Internet connection speed will reduce the quality of your video to match each student's connection speed in  order to prevent buffering (pausing while the file loads into the student's device).

You can upload super high resolution videos, but know that video files that play (stream) over the Internet are going to be compressed anyway. 

Contact Us 🧡

For any questions reach out to us in our live chat or send us an email at team@heymarvelous.com 🙂

Did this answer your question?