Stopping an existing subscription can be done by the teacher or the student.
The instructions on what the student does to stop the subscription are found here.


To stop a subscription click "Orders". Find the customer in the list of orders, click on the down drop menu on the right and select "Cancel Order".

Once you "Cancel Order", their subscription is canceled in Stripe. Students however will still have access until the end of their billing period.

Their "Status" will change to Cancelled, indicating a canceled subscription.

If you want them to lose access immediately just click on the 3 dots again and it will say Terminate Order. Click it and it will remove their access right away.

For Paypal users please refer to this article on how to cancel a student's subscription.

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