Create a Coupon
Learn how to create a coupon
Sandy avatar
Written by Sandy
Updated over a week ago

You can create a coupon by going to your Products/Coupon page, as shown below.

(NOTE: It is not possible to create a coupon for a Daypass or Payment Plans)

1) Click "Products" > "Coupon" on the left, then click "Add Coupon" on the top right.

2) Enter a "Coupon Name". This will be for your reference only and will not be visible to your students.

3) Create a "Coupon Code" and this is what you will give to your students. You can create your own name (just start typing on the "Coupon Code" line) or click on "Generate" and the system will auto generate a random code for you.

4) Enter the number of "Max Credits" for this coupon. This is the number of times the coupon can be used on checkout.

5) Select the "Discount Type". You can choose a percentage or dollar amount off of the purchase price.

6A) Select the "Discount Duration" when using STRIPE.

  • Discounts for Memberships with Stripe

Setting the discount duration for your coupon indicates how many "months" the discount of this coupon will apply. (With Stripe, the only "unit" available is months. We can not have a coupon that applies to 1-week of a weekly subscription or to 1-day of a daily subscription).

Enter the number of months you want the discount to apply or choose unlimited.

a) For daily memberships:

If you enter 1, the student will have 1 month free and then charged daily.

If you enter 2, the student will have 2 months free and then charged daily.

If you enter unlimited the student will have the discount amount applied for the life of their membership.

b) For weekly memberships:

If you enter 1, the student will have 1 month free and then charged weekly.

If you enter 2, the student will have 2 months free and then charged weekly.

If you enter unlimited, the student will have the discount amount applied for the life of their membership.

c) For monthly memberships:

If you enter 1, the student will have 1 month free and then charged monthly.

If you enter 2, the student will have 2 months free and then charged monthly.

If you enter unlimited the student will have the discount amount applied for the life of their membership.

d) For annual memberships:

If you enter 1, the student will have the discount applied for the first year and then charge the regular price for the second year.

If you enter unlimited the student will have the discount amount applied for the life of their membership.

  • Discount Duration for Fixed Prices with Stripe

Set the duration to "unlimited" because it is a one-time payment.

6B) Select the "Discount Duration" when using PAYPAL.

  • Discounts on Memberships with PayPal

According to the terms of use of PayPal, once a subscription price is set, you cannot change it. If you use PayPal and you create a coupon for a membership, the student will get the discount indefinitely.

(PayPal users must set all coupon's duration to indefinitely or consider offering a free trial.)

  • Discount Duration for Fixed Prices with PayPal

Set the duration to unlimited because this is a one-time payment. You are able to use coupons for fixed-priced products with PayPal.

7) The redeem start and end date is the window of time that the coupon can be used. Set the coupon's "Redeem Start" date (which is the date that the coupon will be active and your students are able to redeem) and the "Redeem End" date (the coupon will not work after this date).

8) The last step is to "Link the Coupon to a Specific Product" (must be a product you've already created. Start typing the name on the line and your product list will appear. You can also make one coupon apply to multiple products.

9) To see who has used your coupons, click on the 3 dots on the right and select "View Coupon Detail".

COMMON COUPON SETUPS

You have a monthly membership and you want the student to access the product without entering a credit card. (Works on PayPal and Stripe)

Name ____

Coupon code _____

Max Credits _____ (max number of coupons that can be redeemed)

Discount type: choose %

Amount: 100

Duration: unlimited

Redeem start and end ______ (choose the dates when this coupon is valid)

You have a monthly membership and you want them to receive a 15% discount for the first three months and then in month 4 they pay the full monthly fee. They will have to enter a credit card at check out. (Stripe only)

Name ____

Coupon code _____

Max Credits _____ (max number of coupons that can be redeemed)

Discount type: %

Amount: 15

Duration: 3

Redeem start and end ______ (choose the dates when this coupon is valid)

You have a weekly membership and you want to give them 4 weeks (1 month) free and then in week 5 they must pay. (Stripe only)

Name ____

Coupon code _____

Max Credits _____ (max number of coupons that can be redeemed)

Discount type: %

Amount: 100

Duration: 1 (because we can only work in units of months)

Redeem start and end ______ (choose the dates when this coupon is valid)

You have a fixed price product and you want to give them a $10 discount. (Works for Stripe and PayPal)

Name ____

Coupon code _____

Max Credits _____ (max number of coupons that can be redeemed)

Discount type: $

Amount: 10

Duration: unlimited

Redeem start and end ______ (choose the dates when this coupon is valid)

Tip: If you need to search for coupons you can use the filter on top to search for coupons by name and filtering by active or inactive coupons.

Active coupons are coupons that can still be redeemed. Inactive coupons are coupons that have already expired due to the maximum credits being reached or redeem date having passed already.

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