To set up a custom waiver:
1) Head to your dashboard and navigate to "Settings" on the bottom left.
2) Click "Edit Custom Waiver".
3) From there, toggle the switch to “On” and enter or paste your custom waiver as well as any disclaimer into the Waiver content by clicking on the Edit button.
4) Then click the "Save" button to save your changes.
How will my Custom Waiver look to my Students?
Once a student signs up for a product, the custom waiver will pop up when they try to access any content or event from the Calendar.
Note: They need to scroll all the way down and read the waiver before the "Accept Waiver" button is highlighted. They can then hit accept and access their account.
What if the student does not agree to the waiver?
If the student does not accept the waiver, the waiver screen will pop up again when students try to access media or events with no option to exit until they read and accept the waiver.
What if I add a new waiver?
When you add a new waiver to your account, all students will be prompted to accept the new or updated waiver when they access your content or try to join an event.
👉 Note: Marvelous stores all versions of the signed waivers by your students, along with the date, time, and IP address.
You can see the versions you've created at the bottom of the Waiver page. Clicking on a version on the left will show the content of that version. Clicking on the numbers under the Accepted column will show the students who have agreed to the waiver including their IP address and date signed.
If you want to send the updated waiver to a student click on Customers on the left, click on the student's name, and then go to the Waivers tab.
Students will then receive an email with a link that will take them to the waiver page.
Additional Questions about Custom Waivers
Is there a dedicated waiver page?
Yes, inside your online studio there is a /waiver page, where students can also accept the Waiver. For example: https://demo.heymarvelous.com/waiver
Is the custom waiver shown for each product?
The waiver is for your entire site so once a student agrees, they accept liability on all products in your shop. However, you can add also custom terms and conditions to a product if needed.
What if I do not have a waiver?
Students will still need to agree to our Terms of Service upon creating an account.
Does Marvelous provide specialized waivers?
If you need a downloadable waiver template you can purchase and download one here.
Contact Us 🧡
For any questions reach out to us in our live chat or send us an email at email@example.com 🙂