Note: This applies only to Stripe users as Paypal has no option to uncancel a subscription. The status of the order should still be Canceled and not Removed. Once its in Removed status the cancelation in Stripe cannot be reversed.
This is also helpful if you or a student accidentally canceled a subscription in Marvelous.
Log in to Stripe and go to Payments on top then Subscriptions on the left then click on the subscription that was canceled.
Click on Actions on the top right then select Don't Cancel then type in your Stripe password.
The subscription will now go back to Returning status in Marvelous.
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For any questions reach out to us in our live chat or send us an email at firstname.lastname@example.org 🙂